Uptime Sla Guarantee

We guarantee a 99.9%, uninterrupted transit with our service level agreement (SLA). Our SLA is your guarantee. The Arima Data Centre is Tier3 in standard to ensure that service and quality are never compromised. We pride ourselves in offering you:
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    • A consistent energy supply to help maintain your business continuity. The Arima power control system ensures that in case of an emergency, the power supply will automatically switch to UPS and diesel generators. It is a fast, comprehensive backup system that will have you covered.
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    • Our climate controlled Data Centre and air filtration system, allows your equipment to run smoothly in an clean, cool, environment. The air conditioning system accurately monitors and adjusts temperature and humidity levels.
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    • Internet stability by utilizing both the Qnet Optical Network and Shaw Business/Bigpipe, ARIMA Networks maintains Internet connectivity even if a single provider is experiencing issues. We have our own IP address space and use BGP4 to advertise our addresses to the Internet. This allows us to control multiple redundant paths to the Internet.